Personal Data Privacy Policy

1. Data controller

MINH ANH LAND INVESTMENT COMPANY LIMITED (Comspace brand), Tax code 0314555669 — serviced office and coworking space. Head office: 9th Floor, Vien Dong Building, 14 Phan Ton, Tan Dinh Ward, HCMC. Branch: 8th Floor, 123 Ly Chinh Thang, Xuan Hoa Ward, HCMC. Phone: +84 93 812 18 39 · Email: tien.tran@comspace.vn.

2. Data we collect

a) Via forms on the website: when you submit a tour booking, meeting-room booking or review form, we collect your full name, phone number, email address, and any information you voluntarily provide in the notes field (rental needs, team size, expected dates).

b) Via the website chat assistant and Facebook Messenger: the content of the messages you send; your display name and Messenger account ID provided by Meta (when you message via Messenger); a random identifier stored in your browser (when you chat on the website); and any information you voluntarily share in the conversation, such as your phone number, rental needs, or team size. We do not collect passwords, payment information, or your friends list.

3. Purpose of processing

Your data is used only to: respond to your inquiry; confirm and arrange tours or meeting-room bookings; send quotes and offers directly related to your request; and improve our services. We do not use your data for any other purpose without your consent.

For messages via the chat assistant and Messenger: data is used to answer your questions and advise on our services. An automated AI assistant helps draft and send replies based on Comspace's service information, and hands the conversation off to staff when further advice is needed or when you ask to speak with a staff member. We do not use conversation content for advertising purposes.

4. Data sharing and processors

To operate our services, data may be processed by the following infrastructure providers (servers may be located outside Vietnam):

• Meta Platforms, Inc.: the Facebook Messenger platform, when you message Comspace's Facebook Page.
• Anthropic, PBC: the AI service used to process message content and draft advisory replies.
• Supabase, Inc.: infrastructure for storing messages and booking data.
• Telegram and email: to send internal notifications to Comspace staff when a conversation needs attention.
• Formspree, Inc.: processes website forms before delivering them to Comspace's administrative email.

Beyond the providers above, we do not sell, trade or share your personal data with any third party, except where required by competent state authorities under the law.

5. Retention period

Form data is kept in our administrative mailbox for up to 6 months from your last contact. Chat assistant and Messenger conversation content is kept for up to 6 months from your last message. In both cases, data is deleted sooner if you request it.

6. Your rights

Under Vietnam's Personal Data Protection Law (Law No. 91/2025/QH15) and its implementing regulations, you have the right to: be informed about processing; give or withdraw consent; access and rectify your data; request deletion or restriction of processing; object to processing; and lodge complaints or claim damages as provided by law. To exercise these rights, contact tien.tran@comspace.vn or +84 93 812 18 39 — we respond within 72 business hours. Detailed instructions on how to request data deletion are in section 7.

7. Data deletion instructions

You can request deletion of your personal data, including chat assistant or Messenger conversation content, by:

1. Emailing tien.tran@comspace.vn or messaging Comspace's Facebook Page with "Data deletion request".
2. Providing information so we can correctly identify your data: your Facebook display name (if you messaged via Messenger), or the phone number / email you provided.

We confirm receipt of your request within 72 business hours and notify you once deletion is complete. Note: deleting your data on Comspace's systems does not delete the conversation history in your own Messenger app; you can delete that conversation yourself within Messenger.

8. Security

This website uses HTTPS encryption. The receiving mailbox is protected with two-factor authentication. Only authorized Comspace staff can access customer data. Conversation data is stored on access-controlled infrastructure; only authorized Comspace staff can view it.

9. Changes to this policy

This policy may be updated; the latest version is always published on this page with its revision date.